Can't unlock some users in AD with delegation Windows.Then we pushed out the setting customer wide via an GPO / registry setting that disabled the protected mode for everyone.
We manually disabled this setting on a few test system with success. Closing IE did not close the background acrord32.exe program.Īfter some searching we found the Protected Mode setting Ravi mentioned. If we terminated that process the user was able to open the first pdf document again via IE. We found once the workstation was in this failed condition that the acrord32.exe was still in memory.
After the first time opening a PDF successful they could not open any other PDF until they logged out and back in. If they closed IE and then tried to access a second PDF document The acro reader frame would show but no content would be displayed in Acro Reader. How this issue would be presented to the user is they could access a PDF document via the web the first time. It took us quite a bit if debugging time to find the problem. We found the protected mode setting (that Ravi noted) to be a major pain point for several of our customers when they rolled out Acro Reader XI. The end task option does help this user, but only temporarily, so we are looking for a more comprehensive option. We are able to stop the process via Task Manager, but in some cases we need to uninstall and re-install Acrobat. We have seen Acrobat hang on other computers, not closing when the one open PDF is closed, so that subsequent PDF and other documents won't open and sometimes even freezing an entire system. Is there anything to be done about this? Sometimes restarting my computer seems to help, but then it slows down again and it’s annoying to restart multiple times per day.
Also It takes a long time to scroll through the documents. It seems to be substantially slowing down her computer, and Adobe Reader often says not responding before it displays the document. I am writing on behalf of a client who reports problems when she needs to open large PDF files (scanned documents approx.
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